User onboarding.

Optimized.

The current user onboarding experience could better serve the user and be more visually appealing.

Summary

Process and end result

  • Competitive analysis

  • Information architecture

  • Wireframing

  • Mobile, tablet, and web designs

  • Development collaboration

Services

  • Competitive highlight report

  • User flow

  • Wireframes

  • User interface designs

  • High-fidelity prototype

Deliverables

Great feedback on the mobile app from the CEO on demo day

Updated roadmap to tailor the user experience based on onboarding responses

Increased user conversion

Outcomes

Understanding the problem

In-depth exploration

Current onboarding experience

  • Visually off brand

  • Does not serve the user

  • Violates key UI standards

Activities

  • Evaluate current experience

  • Generate user flow

  • Execute competitive analysis

  • Wireframe new direction

  • Execute research on new wireframes

Crafting the solution

Design and iterate

Updated onboarding experience

  • Utilizes new company branding

  • Collects user data for personalization

  • Meets UI standards

  • Simplified and skippable

Deliverables

  • Three design concepts

  • Designs for mobile, tablet, and web

  • High-fidelity prototypes

Senior product designer

“Sable helped lead and redefine the onboarding experience and visual design. She was able to balance both the business and user needs.”

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