User reviews.
Upgraded.
When users leave product reviews, they are unable to upload photos.
Users purchase products based on reviews, yet they are not encouraged to leave them.
Summary
Process and end result
Competitive analysis
Wireframing
Mobile designs
Development collaboration
Services
Competitive highlight report
Wireframes
User interface designs
High-fidelity prototypes
Deliverables
Ability to upload photos with reviews
Increased product reviews
Increased user engagement
Outcomes
Understanding the problem
In-depth exploration
Current review experience
Lacks ability to upload photo
Violates key UI standards
Does not prompt user to leave review
Activities
Evaluate current experience
Execute competitive analysis
Crafting the solution
Design and iterate
Updated onboarding experience
Provides ability to upload multiple photos
Utilizes new design system
Meets UI standards
Simplified and intuitive
Deliverables
Two design concepts
Designs for mobile app
High-fidelity prototype
Design manager