User reviews.

Upgraded.

When users leave product reviews, they are unable to upload photos.

Users purchase products based on reviews, yet they are not encouraged to leave them.

Summary

Process and end result

  • Competitive analysis

  • Wireframing

  • Mobile designs

  • Development collaboration

Services

  • Competitive highlight report

  • Wireframes

  • User interface designs

  • High-fidelity prototypes

Deliverables

Ability to upload photos with reviews

Increased product reviews

Increased user engagement

Outcomes

Understanding the problem

In-depth exploration

Current review experience

  • Lacks ability to upload photo

  • Violates key UI standards

  • Does not prompt user to leave review

Activities

  • Evaluate current experience

  • Execute competitive analysis

Crafting the solution

Design and iterate

Updated onboarding experience

  • Provides ability to upload multiple photos

  • Utilizes new design system

  • Meets UI standards

  • Simplified and intuitive

Deliverables

  • Two design concepts

  • Designs for mobile app

  • High-fidelity prototype

Design manager

“No matter the design request, Sable would dive head first in defining the problem, capturing research and creating high-quality solutions with a joyful spirit.”

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User onboarding

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Device tracking